So happy to have found this company!! Our email had been hacked. After checking reviews left by others I decided to go with his company. He ran many different scans on our computer to check for malware. He did not find any malware but did find a couple of things that should not have been on our computer and removed them. He set up a system for us so all emails coming into our old account would automatically get forwarded to our new account. He also set up a malware defense program for us. He is so down to earth... and definitely NOT a salesperson!! It is obvious he is trying to give good service and that the reputation of his company is important to him. And... last... but not least.... his fee was VERY reasonable. I would highly recommend this company!!!! Brenda
Dave is very knowledgeable and always tries to get to u as soon as he can if we have problems. Does a great job!!
I brought my laptop to their store having no idea what had caused it to run so slow beyond use. They got right to work and told me step by step what they were going to do to troubleshoot my laptop. This was on a Tues. by Wed. they had it figured out and it was ready to pickup by Fri. My Laptop runs great and I was completely satisfied with the turn around time and repair costs were only $150. I would definitely go back for any other repair needs. I typically am skeptical of 5 star reviews but they really did a great job.
In the midst of exam week, I ran into an issue with a file on my computer. I tried regular retail stores like Best Buy and Microsoft and they were unable to solve my issue. However, I showed up without an appointment and Go2 Pros took their time to attend to me and were able to solve the issue within minutes. These guys are fast, efficient, and truly care about their customers. Thank you for saving me on my exams Go2 Pros! I highly recommend for any computer issues.
Called this morning and got very prompt and excellent service from Dave. He connected remotely to my computer. Explained everything as he was doing it. Had me up and running again very quickly. The price was excellent. Much more reasonable than what I have paid in the past with other computer repair companies. Well definitely use them again. Would highly recommend them!
After my pc got "cooked" by a surge through my ethernet line, I took it down to Go2 Pros in Milford. Dave and Cindy were both awesome to deal with from start to finish. I was impressed with how knowledgeable Dave was...and how he took the time to shop for and make recommendations for pc components in order to get me the most performance for my budget. Friendly, very reasonable pricing, and excellent service....I don't need to think twice for any future computer needs...Go2 Pros all the way!
Dave has wonderful customer service and a quick response when I am in a time sensitive business!!
I highly recommend the team at Go2 Pros! They responded quickly to my online inquiry. I was able to drop off my laptop same day and picked it up the next day. Very honest and knowledgeable staff that fixed my computer for less than a box store would have charged just to look at it. Thanks Dave!!
Dave and his staff are solid. They provide a thing that is missing from modern customer culture. Something that we used to expect and took for granted. A little thing called customer Service. I called in a panic as my work PC had died. I hadn't backed up for awhile. Dave answered explained the process and told me to bring it in asap. I was there in about 20 mins and he stated he would be able to service me the same day. I went to lunch and he called and told me I could pick it up in about an hour. About 30 mins later he called back and told me the data was taking longer to load onto a jump drive and to give them an extra 30 mins and should be done. I got there at the time he specified and the jump was just finishing and was ready within a few moments after I arrived. I was impressed, not only did they recover all my data, but also called to prevent wasted time waiting to finish. No other company has ever done this for me before. Dave understands the stress of having a PC failing let alone the time lost from a down PC for a small business. These guys are a life saver. You have gained a customer for life. Thanks again.
Thanks for saving my memories on 17 year old Acer. I thought they were gone for good. Very generous and friendly business.
Sandra and Tanner Rice
I highly recommend Go2 Pro for repairs, service, upgrades & network needs. I called on a Thursday morning asking about laptop keyboard replacement... I had already purchased the correct keyboard on eBay (greatest marketplace in the world) and was extremely pleased to hear "drop it off & we should have it ready by 2", it was ready at 1 (apparently, this gateway is particularly unpleasant) & it is working great. Spoke w the owner for 45 minutes & I am completely confident in their skills in both hardware & software & professionalism w a real human quality~ We will be going back w/ a few other machines for repair & back up & will also utilize their remote service for registry & drive clean up! The location of this brick & mortar business is easy to get to & back from I-275 & surrounding area. Oh, GREAT RATES as well very pleased. This was my 1st experience w Go2 Pros & I am not friends or associated w them in any way. rockon~
Dave and Cindy were wonderful at Go2 Pros! We experienced outstanding customer service and were impressed with Dave's ability to address our needs and explain what was needed in layperson terms. Go2 Pros receives our highest recommendation!
I have really enjoyed working with Go2 Pros. I call Dave Collins and if he is not there he promptly returns my calls and solves my problems. He has made my life so much easier would not go with any other company.
Go2 Pros did a fantastic job replacing the battery in my sons laptop in record time! Will most definitely recommend them for all computer needs!
Great work at a great price and very good people to work with. They even did the little things like clean the exterior of my computer and it looked brand new! Plus, they have hooked me up remotely so next time I have a problem they can look at it without my having to take it in. Would recommend them to anyone.
We had a 4 year old laptop that died. Dave confirmed the problem was the system board, then did research on how much a replacement board would cost and compared it to the cost of a used laptop of the same model. This really put it in perspective that it was not worth getting the system board replaced - even with a very reasonable labor estimate to swap the board. Not exactly a happy ending, but I have tons of respect for businesses that are willing to give honest advice that doesn't necessarily profit them. We'll definitely be back if we have another issue in the future.
A friend of mine referred me to Go2 Pros because I was constantly having trouble with my home computer. Dave was able trouble shoot and correct the problems. He provides excellent service and good prices. I also contracted Dave to look at my business computer. My business computer developed a virus which shut down my entire computer. Dave recognized the urgency of my problem and made it a priority to fix my computer. With his expertise he had set up a safety net to eliminate the virus without loosing all my data. This was invaluable to me. Without my computer I am unable to keep my business running. I would highly recommend Dave to anyone and have. A business associate of mine is now using Go2 Pros and is very happy with his service.
Dave C. was very helpful and took the time to recommend different ways to go in solving the problem I had with my computer and very reasonable pricing I would highly recommend him if you have any computer problems at all. Thank You
Professional company and awesome service. Highly recommend.
I took my laptop in because my screen had broke (and I had a hinge that had been broken a year ago, but I wrote it off as something I could never fix). I went in, frantic, because I'm a law graduate and I take the Bar in July. This computer is registered to take the exam and it's costly to get a new computer registered for it. Go2 Pros worked with my budget and made sure I was made aware of each step in the process. Dave not only fixed the screen, but he ended up putting a whole over shell over the "guts" of my computer, all within a budget that for me right now, is extremely tight. I've never had such great and understanding service with computers (as usually I used to just go to Geek Squad). I have been telling all my friends about Go2 Pros. I'm still so astonished with the kindness and understanding I was shown. And not only that, the pure dedication. Thank you Go2 Pros! You've made my Bar exam study a little less horrifying!
I was having difficulty printing and Dave corrected the problems and my deadline was reached. He also cleaned temporary files and installed Java software for security. I was also advised that I will be able to continue to use Go2 Pros service when I move out-of-state.
Dave and Cindy were great to work with and took care of my problem quickly and at a very reasonable cost. I appreciate their advice and will use their services for any computer issue that comes up in the future.
I walked in without calling ahead and dropped off my mac. They called back within the hour and my computer was ready and fixed for a lot cheaper than I had anticipated. Very friendly and informative. Customer service was great. I'll be taking my computers here whenever I have a problem.
I chose Go2 Pros because of their great reviews, and now I see why! I took my laptop in for a battery replacement which was finished within the hour and for a very affordable price. They went beyond that and also disabled a recurring pop up for me and straightened out a bent part on my laptop. Both were exceptionally nice and helpful throughout the entire process, and I'm glad I now have a reliable computer repair source that I will continue to use in the future. I cannot recommend Go2 Pros enough!
WHERE DO YOU GO WHEN YOU NEED PROFESSIONAL, PROMPT, COMPUTER SERVICE? IT DIDN'T EXIST UNTIL I FOUND Go2 Pros. THEY EXCEEDED MY EXPECTATIONS!! TRY THEM YOU WON'T BE DISAPPOINTED! DAVE ISN'T SATISFIED WITH JUST FIXING YOUR COMPUTER HE GOES THE EXTRA MILE TO MAKE SURE YOU ARE SATISFIED. THAT IS SO REFRESHING TO SEE AFTER I JUST RETIRED AFTER 46 YEARS IN SALES!
We received quick and excellent service only minutes after we called with our computer problems. Our computer was fixed and ready to go within two hours and at a very reasonable price. We highly recommend.
I join everyone else in singing the praises of this shop. Nice people, very easy to do business with, very reasonably priced. The news on my laptop wasn't the greatest, but at least I've found someone I trust to help me with my next purchase. This time, I'll do it right and ask him to do all of the necessary updates and get rid of the bloatware that comes on all new computers. Yes, I highly recommend Go2 Pros.
Had a keyboard problem. Went on the web and found “GO-2 Pros”. They replaced the keyboard and repaired a hinge that fell apart during disassembly. Dave did an excellent job at a very reasonable price and repaired the hinge at no cost to me. He came in on a Sunday just to complete the job so we could get the computer for work on Monday. Excellent service, quality work and all with a friendly attitude. By the way, Dave could have charged me for the hinge repair. I will give this company “5 Stars” and surely be back when I need computer service.
I contacted Go2 Pros. at the advise of the BBB and I am glad I did! I foolishly fell for a scam and allowed someone to work on my computer, I called Go2 Pros, they were quick to respond and clean it up in a day!! I am recommending Go2 Pros. Very knowledgeable and efficient. Glad to have them in my corner. Now I have a Go 2 Guy !! Feeling safe in the knowledge. My computer is good to go!
Go2 Pros is a First rate computer service. Dave pointed out the cost to fix the problem would be best applied to the cost to a new laptop. Who says that anymore?! Integrity is hard to find these days and you can trust them to give you the best and honest service around the Milford area and beyond.
Great, personal service! Here is what I really liked about them. They took the time to listen to what I really needed and talked on a personable level. They did not make me feel like there was anything beyond my understanding and worked to keep my costs down on my repair. I will use them again.
Very friendly and knowledgeable fast service at a fair price.
Go2Pros provides great service. I use them for both my business and home computers. They are responsive, knowledgeable, and fairly priced. I highly recommend them.
My laptop crashed the day before a large presentation and slide show to help promote my place of employment, Hickory Woods Golf Course. Although my laptop could not be repaired, Dave and staff generously offered to set up a loaner laptop with all of the photos and information that I needed to finish our presentation. In my opinion, Go2 Pros went above and beyond to help our business in a time of need. Computer problems? Call these guys!
Great customer service. They completely saved the day. Highly recommend them!
I had a problem with a virus and Go2 Pros was immediately able to come in and make sure that my computer was safe.
Great service. Dave is the best guy to work with. Made sure computer worked perfectly before I left the office. Would definitely use again if needed.
Well this is THE PLACE to go if you want Great Service.. You are not sold something you do not want/need. Prices are great and the knowledge is something you cannot find at any other repair shop. Thanks for helping me and my friends several times!!
Dave was very professional. He got my computer back to me as quickly as possible and charged a reasonable rate. I'm thrilled by how well my computer works now and it looks brand new. I will definitely recommend Go2 Pros to anyone who needs computer repairs.
If you need a tech to service your computer needs, I heartily recommend Dave Collins at Go2 Pros.
I have experienced techs who are always late for an appointment; tend to oversell their ability; and, I wasn't real happy having them in my home.
Rest assured, Dave Collins is none of those. He is prompt, knowledgeable, and fair. You will be pleased having Dave Collins work on your computer.
I have really enjoyed working with Go2 Pros. I call Dave Collins and if he is not there he promptly returns my calls and solves my problems. He has made my life so much easier, I would not go with any other company.
My home computer was running pathetically slow and eventually wouldn't even turn on. It is a few years old but still a very good P.C. I took it to Dave after speaking with him and had a great comfort level. He kept me informed with repair timeline and cost. He installed a new hard drive and removed many unwanted applications. My computer runs amazing after the repair. The cost was also incredibly fair. I also dropped off a netbook that was running slow. Dave removed some unwanted /unneeded applications and ran updates. Now it works like it did when new. I recommend Go2Pros to everyone. Knowledgeable, friendly, and fairly priced. You have a lifetime customer here. Thanks.
I have worked with Go 2 Pros for years. Dave is incredibly resourceful when providing solutions - making sure it solves your problem, while keeping your budget in mind. He was a great compliment to our internal IT department - providing additional expertise and bandwidth, as we needed. A great resource and person!
I can hardly put into words how extremely pleased I am with Dave's IT service. I am not a highly (putting it mildly) computer savvy person so I have had my struggles. Dave has always been patient with me, has taken as much time as necessary to assist me, has demonstrated his array of knowledge and is beyond fair in his price for service. I am also impressed that he not only attends to my immediate concern but does additional checking of my system to prevent future problems. Without a doubt Dave is very competent and dedicated to his clients.
Dave worked in the IT department of my former employer ( I retired a year ago). I worked remotely and initially there were issues that need to be addressed. There was never an issue that Dave could not solve. With my limited computer knowledge I would explain the problem I was having and within a short period of time Dave would have it fixed! He also maintains my home computer. Again, what ever the issue, Dave takes care of it. I highly recommend him!
These guys do a fantastic job! Quality work, great price and quick service.
I highly recommend Dave Collins and Go2 Pros for any computer technology needs or maintenance. I've worked with many IT professionals throughout my career in business and Dave is the only person that I've worked with that I feel 100% confidence in. Not only is he very knowledgeable and professional, he has always gone above and beyond what I expected. He is very nice and easy to communicate with. I highly recommend him and Go2 Pros!
Dave has helped with choosing the right computer for us and came to our home and set it up. He has helped us many times, in a timely and professional manner when our computer has gone awry. We have been most pleased and felt so comforted when we have problems that we know Dave will be there to assist us. We would highly recommend Go2 Pros.
VERY professional and accessible. They will give you all the information you need to make good decisions. Go2 Pros are conveniently located in Milford. This is the only place I recommend.
I've worked with Go2 Pros for almost 10 years, both on a business and personal level. They know their stuff, are very responsive, and get the job done in a timely manner. I highly recommend them.
I have a sole proprietorship Architectural office, and I am in constant fear of a computer malfunction. That is why I have Dave Collins with Go 2 Pros review my system twice a year. Dave is extremely knowledgeable and customer friendly, and it's comforting to know I can reach him if I ever do have a situation.
Go2 Pros have been my Go2 Team for my Company as well as my personal computer update and repair service for more than a year. Great people, terrific service and reasonable pricing. Dr. Newell Crane - Emergent Network Defense, Inc.
I was very pleased with the speedy service and fair price. Would recommend to anyone needing computer repair service.
The best and most knowledgeable people I know for my computer needs. I highly recommend them.
Go2 Pros updates and maintains three laptop computers for our family. They are the best! They are knowledgeable, responsive, competent, and very customer friendly. We were frustrated at being ripped off by Norton, and having so much trouble working with their poor customer service. That all ended when we found Go2 Pros! Every family needs good doctors, a good dentist, a good auto mechanic, and sound IT support. We found great IT support and more in Go2 Pros!
My name is Brenna and I am a college student. I contacted Dave with an emergency involving a lost essay. He talked me through serveral different methods for recovery. Finally, with Dave's expertise we where able to find the document. Without Dave, the paper would had to have been re-written.
I would STRONGLY recommend calling Dave when you need expert computer assistance.
Dave, THANK YOU again for your help.
Discovered this place thru Google Maps. Discussed my Laptop issues. They fixed the problems plus more. Quick service, fair prices. My laptop acts like it did when it was new! Recommended to a friend, they were pleased too.
We offer on-site services with free pick-up and return.